Contact Primefreight

Home Contact & Support

24/7 global support, expert logistics advice, and rapid quote responses. We're always here to help.

24/7 Customer Support

US Toll-Free: +1 (574) 621-0906

Available 24 hours, 7 days a week
Email & Support Portal

General Inquiries:info@primefreight.pro

Response within 2 business hours
Live Chat & WhatsApp

Live chat on website (bottom right)

WhatsApp Business: +1 (574) 621-0906

Send a Message

Request a Quote or Support

Fill out the form below and our logistics experts will respond within 2 hours (business days).

Global Support Hours
  • Mon - Fri: 8:00 AM – 10:00 PM (EST)
  • Saturday: 9:00 AM – 6:00 PM (EST)
  • Sunday: 10:00 AM – 4:00 PM (EST)
  • 24/7 Emergency Dispatch: Available every day
Corporate Headquarters

1400 Harbor Drive, Suite 900
New York, NY 10001, USA

legal@primefreight.pro | +1 (212) 555-8712

Our Offices

Global Office Locations

With offices across 6 continents, we're always close to where you need us.

New York
🇺🇸 Headquarters
New York, USA

2447 Shorter Ave, Rome, GA 30165, United States
Fort Myers, FL New York

+1 (574) 621-0906

London
🇬🇧 Europe HQ
London, UK

12 Canary Wharf, Tower 3, London E14 5AB

+44 7549 870031

Dubai
🇦🇪 Middle East HQ
Dubai, UAE

DIFC, Gate Village Building 6, Dubai

+971 56 428 0694

Sydney
🇦🇺 Oceania HQ
Turkey

+90 539 696 00 49

FAQ

Frequently Asked Questions

Quick answers to common inquiries — if you need further assistance, our team is ready.

You can request a quote via our contact form above, call our sales team, or use our online rate calculator. Provide origin/destination, weight, dimensions, and preferred service level. Most quotes are returned within 2 hours.

Email support: within 2 business hours. Live chat: immediate during business hours. Phone support: 24/7 for urgent matters. Claims and specialized inquiries may take up to 24 hours for detailed investigation.

Absolutely. Our customer support team has real-time tracking access. You can call, email, or use the live chat with your tracking number for instant status updates.

We operate 6 major regional headquarters and 45+ local representation offices across 180 countries. Even if there's no physical office, our partner network ensures full coverage. Contact us to verify local representation.

Ready to streamline your global logistics?

Our logistics consultants are one message away — let's discuss your shipping strategy.

Request a Quote