Packaging Guide

1. General Guidelines

• Use new or good-condition boxes — avoid boxes with existing damage, tears, or crushed corners.
• Leave at least 2 inches (5 cm) of cushioning material on all sides of the item.
• Fill every empty space with cushioning (bubble wrap, packing paper, or air pillows) so contents can't shift in transit.
• Seal all seams with pressure-sensitive shipping tape — avoid string, masking tape, or duct tape alone.
• Remove or cover old labels and barcodes from reused boxes.

2. Choosing the Right Box

Select a box rated for the weight of your contents — look for the manufacturer's certificate (a stamped circle) on the bottom flap indicating maximum gross weight. For items over 20 kg, use a double-walled corrugated box. When in doubt, size up rather than down; an oversized box with proper cushioning is safer than a tightly-packed one.

3. Packing Fragile & Electronic Items

• Wrap each fragile item individually in bubble wrap or foam before boxing.
• Use a "box-in-box" method for high-value electronics: place the wrapped item in a smaller box, then center that box inside a larger one with 2+ inches of cushioning on all sides.
• Power off and remove batteries from electronics where possible; tape down loose cables.
• Mark the outer box "FRAGILE" and indicate the correct upright orientation with arrows.

4. Liquids, Batteries & Hazmat

Liquids must be sealed in leak-proof containers, placed in a resealable bag, and cushioned with absorbent material in case of leakage. Lithium batteries, aerosols, flammables, and other dangerous goods are subject to international shipping regulations (IATA/IMDG) and may require special declaration, packaging, or be restricted entirely on certain routes. Contact our customs team before shipping any regulated material.

5. Labeling Your Shipment

• Place the shipping label on the largest flat surface of the box — never on a seam or corner.
• Include a duplicate packing slip inside the box in case the outer label is damaged or removed.
• Ensure the recipient's address, phone number, and any customs documentation are clearly visible and match your booking exactly.
• For international shipments, attach the commercial invoice in a clear pouch on the outside of the package.

6. Palletized & Freight Shipments

For road, rail, and LCL/FCL ocean freight, secure all cartons to the pallet with stretch wrap and banding — no overhang beyond the pallet edges. Heavier items go on the bottom, distributed evenly to keep the load stable. Corner boards and edge protectors help stretch wrap grip and prevent crushing when pallets are stacked. Always weigh and measure the finished pallet accurately — dimensions and weight submitted at booking should match the actual shipment to avoid delays or reweigh charges.

Questions about packing a specific item? Contact our support team for guidance before you ship.